Adobe DPS v31.1 Update Now Available

This release includes improvements to the iOS, Android and Windows viewers.

This update does not require an update to the InDesign Plug-ins.

See the What’s New page for more info about the updates, and refer to the Bug fix release notes page for bug fixes in this release.

Thanks,
Adobe DPS Team

8-Jul-2014 1:06 PDT by Bur Davis

Adobe DPS tools now available for InDesign CC2014

The 2014 release of Creative Cloud is now live, and DPS tools compatible with InDesign CC2014 are available to support it. Installation instructions for the DPS tools can be found here.

Adobe DPS Team.

18-Jun-2014 16:08 PDT by Bur Davis

[RESOLVED] Content distribution service degredation

[Update 6-15 12:30am PST] DPS team has confirmed the fix with China distribution vendor. Ops team has verified that content distribution to China is fully restored as of 12:18am PST.

[Update 6-15 12am PST] China distribution vendor has identified the fix and is in progress of restoring the service.

[Update 6-14 11:30pm PST] China distribution vendor has identified the root cause of the failure and is currently working on the fix. DPS ops team is progressing on mitigation plan to restore part of the China distribution service.

[Update 6-14 11pm PST] China distribution vendor is continuing with the investigation. DPS ops team is also exploring mitigation plan to reduce customer impact.

[Update 6-14 10:30pm PST] DPS ops team is still working with China distribution vendor on trouble shooting the failure.

[Update 6-14 10pm PST] DPS ops team is working with 3rd party vendor for China to investigate the cause of failure for DPS in China.

DPS Operations has been notified of problem with content distribution service in China.  This may cause failures viewing content from China. DPS ops team is currently investigating the root cause.

14-Jun-2014 21:42 PDT by Jianlan Song

Adobe DPS v31 is now available

Adobe DPS v31 is now available. Please attend the DPS v31 briefing on June 16, 2014 for more information on new features and updates. Sign up here.

You also can view the v31 release notes to get more information about the release.

DPS v31 requires that InDesign CC/CS6 users install DPS Desktop Tools v30 or later. InDesign CS5.5 or 5.5 users must have Folio Builder panel v30 or later installed or you will be asked to update. Please choose About from the Folio Builder panel and review the last two digits to determine the installed version. Installation instructions for the DPS tools can be found here.

Note that DPS will drop support of InDesign CS5 and CS5.5 with the v32 DPS release, scheduled for September 2014. When DPS v32 ships, users of InDesign CS5 or InDesign CS5.5 will no longer be able to create folios or upload articles to the Folio Producer Service in DPS. InDesign CS6 and InDesign Creative Cloud users will be unaffected by the changes to DPS v32. More information can be found here.

The Adobe Digital Publishing Team.

11-Jun-2014 14:40 PDT by Bur Davis

[Resolved] Log in failure blocking content upload and publishing

[Update 10:26am PST] First alert started 9:49am PST. Operations team has restored the system and all DPS functions are functional now. Ops team will keep monitoring the health of the system.

DPS Operations has been notified of problems with login functions that are causing failures with sign in to http://digitalpublishing.acrobat.com.  This may also cause failures with publishing and upload function.

We are currently investigating and further assessing the scope of impact.

 

9-Jun-2014 10:12 PDT by Jianlan Song

[Resolved] Slow publication of Web Viewer content

Update 1:38 pm PDT: Processing is back to normal.

Update 12:45 pm PDT: Processing time for Web Viewer content publication is improving rapidly but not yet normal. We anticipate that the service will be back to normal in less than an hour.

Next Update: 1 hour.

11:42 am PDT: We are currently experiencing longer than normal processing times for Web Viewer publishing. Web Viewing of previously published content is unaffected. Newly published Web Viewer content may take longer than normal to become available for Web Viewing. We are monitoring the situation.

Next update: 1 hour.

 

5-Jun-2014 11:42 PDT by Randy McFarland

Adobe DPS v31 to be available on June 11, 2014

The next version of DPS is shipping soon. Please attend the DPS v31 briefing on June 16, 2014 for more information on new features and updates. Sign up here.

You can also view the v31 release notes to get more information about the release.

DPS v31 requires that InDesign CC/CS6 users install DPS Desktop Tools v30 or later. InDesign CS5.5 or 5.5 users must have Folio Builder panel v30 or later installed or you will be asked to update. Please choose About from the Folio Builder panel and review the last two digits to determine the installed version. Installation instructions for the DPS tools can be found here.

Note that DPS will drop support of InDesign CS5 and CS5.5 with the v32 DPS release, scheduled for September 2014. When DPS v32 ships, users of InDesign CS5 or InDesign CS5.5 will no longer be able to create folios or upload articles to the Folio Producer Service in DPS. InDesign CS6 and InDesign Creative Cloud users will be unaffected by the changes to DPS v32. More information can be found here.

The Adobe Digital Publishing Team.

3-Jun-2014 17:29 PDT by Bur Davis

Adobe DPS v31 to be available in mid-June

Please attend the DPS v31 briefing on June 16, 2014 for more information on new features and updates.

Thanks,
Adobe DPS Team.

30-May-2014 15:16 PDT by Bur Davis

[Resolved]Publishing and Content Distribution unavailable

Update 10:20 am PT – DPS service has been restored.  We are continuing to monitor on high alert, but are closing the incident.

Update 10:00 am PT – DPS services did not fully recover.  Publishing and content distribution are again unavailable.  Investigations are on-going.

The DPS Operations team observed an outage of publishing and content distribution.  We are now seeing early signs of service recovery.

30-May-2014 9:56 PDT by Michelle Dalton

Adobe DPS v30.3 Update Now Available

This release includes improvements to the Android and Windows viewers, as well as updates to the Web-based DPS App Builder.

This update does not require an update to the InDesign Plug-ins.

See the What’s New page for more info about the updates, and refer to the Bug fix release notes page for bug fixes in this release.

Thanks,
Adobe DPS Team

19-May-2014 14:12 PDT by Bur Davis

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