Adobe DPS v32.4.4 update

With the v32.4.4 release, DPS App Builder requires new app icons and launch images to comply with Apple guidelines. In addition, iOS viewers now support folio rendition sizes for iPhone 6 and 6 Plus devices. This release also includes iOS viewer bug fixes. For complete release details, see What’s new in this release and Bug fix release notes.

16-Mar-2015 10:55 PDT by Bob Bringhurst

Errors when retrieving Analytics reports data for Europe-based users

[09:00 AM PST]: No issues have been seen in the last 20 mins.

[08:30 AM PST]: The root cause for the issue has been identified and teams are working on a fix.

[07:10 AM PST]: The DPS team has observed errors for some Europe-based users when retrieving reports data. The issue is currently under investigation.

16-Mar-2015 7:18 PDT by Dragos Georgita

[Resolved] Apple – iTunes App Store temporarily unavailable

As a courtesy, we would like to inform all DPS customers that the iTunes App Store appears to be unavailable.

For more information, visit: https://www.apple.com/support/systemstatus/

This impacts all Adobe DPS apps that are using Apple in-app purchases.

11-Mar-2015 12:53 PDT by Bob Bringhurst

[Resolved] Login, Publishing, and Distribution functions failing

[11:20 AM PST] From 10:20AM PST until 11:20AM PST DPS services were affected by a widespread DNS outage. Folio Uploads were not affected, however all other services were affected e.g. Publishing, Distribution, App Builder, etc.

5-Mar-2015 11:23 PDT by Sarinder Virk

Adobe DPS v32.4.3 App Builder update

Adobe delivered the v32.4.3 update to the Digital Publishing Suite on March 2, 2015. This update includes minor bug fixes for iOS viewers. For more information on this update and other DPS developments, see What’s new in this release.

2-Mar-2015 6:09 PDT by Bob Bringhurst

DPS App Builder Maintenance 16-Feb-2015

The DPS team will perform system maintenance on DPS App Builder Monday, February 16 from 1 am to 5 am PST.

There will be a single downtime period of approximately 10 minutes during this maintenance window.

-Adobe DPS Team

11-Feb-2015 16:28 PDT by Bob Bringhurst

Adobe DPS v32.4.2 App Builder update

Adobe delivered the v32.4.2 update to the Digital Publishing Suite on February 2, 2015. This update will drop support for v31 apps as was announced on January 12.

-The DPS Team

2-Feb-2015 10:21 PDT by Bob Bringhurst

[Resolved] Login failures to digitalpublishing.acrobat.com

[6:27 am PT]: Service has been restored and should be operating normally.

Users are currently unable to sign on to the Account Management interface, the Folio Builder Panel and the Publishing Portal due to a upstream outage of authentication service. The Operations team is actively investigating. Next update 6:45am PT.

28-Jan-2015 6:21 PDT by Sarinder Virk

[Resolved] Distribution and publishing functions failing

Update 1:00 am PT: This issue has been resolved.  Service was fully restored approximately 10-15 minutes ago.

Update 12:06 pm PT: Error rates have spiked again on Content Distribution.  Investigation continues and next update when behavior stabilizes.

Update 11:49 pm PT: We’ve seen some recovery in Content Distribution function and the error rate is significantly reduced.  Investigation continues.

DPS Operations has been alerted to intermittent, but frequent, failures occurring with Content Distributions, Publishing and Upload functions.  We are currently investigating and trying to restore service as soon as possible.

18-Jan-2015 23:39 PDT by Michelle Dalton

[Resolved] Login failures in digitalpublishing.acrobat.com

Update: 7:00 am PT: Service has been restored and should be operating normally.

DPS Ops has been alerted to a problem resulting in login failures at https://digitalpublishing.acrobat.com.  We’re are currently investigating and working to restore service as soon as possible.

16-Jan-2015 6:32 PDT by Michelle Dalton

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